Shipping Policy

Understand Our Shipping Policy

At Brookwood Med, we prioritize delivering your purchases safely and promptly. Our shipping policy is clear and straightforward. We make sure you know exactly what to expect from the moment you click 'Purchase'. We work with trusted, reliable shipping companies to ensure that your package arrives at your door in perfect condition.

Our Shipping Policy ensures that we ship products you purchase from our online store in a secure and timely manner. We offer different shipping options based on your needs and preferences. From standard shipping, that typically takes around 7-10 business days, to express shipping if you need your order sooner. We also offer international shipping, so you can shop from our store wherever you are in the world.

To keep you in the loop, we provide tracking information for your package. This allows you to know your package’s current location and estimated delivery date. We place our trust in established shipping providers, whose track records guarantee that your package will arrive safely.

Remember, our Shipping Policy is designed to protect your purchases and provide you with excellent service. We take great pride in delivering your purchases in the best way possible. If you have any questions or concerns about our Shipping Policy, don't hesitate to get in touch with us. Shop with us today and experience first-class delivery service!

Some Additional Information

UPS, and USPS are all experiencing delays due to the stay-at-home order. We are committed to 24-48 hour turn around in shipping but do not have control over the carriers shipping times. We ship from New Jersey so the expected time to receive the products can be 1 - 4 business days after it leaves our warehouse if there are no carrier delays. We are not responsible for carrier delays.

We understand that the need for your product is urgent, and we are doing our best to get these to you quickly. We appreciate your understanding.

We are not responsible for lost or stolen items once they have been delivered. Please contact the carrier to file a complaint. After an item has been shipped, the responsibility of the item is on the purchaser. If there is an issue with delivery, please contact the shipping company. Once it has left our warehouse, the item is no longer our responsibility.

With that being said, we are honest, hard working people and will do our best to help our customers with any issues that arise. Please reach out to us if you are experiencing any problems with the products you've bought from us.


How Long does Shipping Take?

Shipping Estimates:

  • First Class USPS Shipping takes between 2-6 business days
  • Priority USPS Shipping takes between 2-4 business days
  • Express USPS Shipping takes between 1-2 business days
  • UPS Next Day Air by the next day.
  • UPS Next Day Air Saver® **Will Not Deliver if the next day is Saturday.